How to configure Helpdesk and Cloud backup integration in Zoho Vault

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Zoho Vault has released two new features to enhance your organization’s productivity while also safeguarding your security with the Helpdesk and Cloud backup integrations. If you’re using helpdesks to manage your IT service requirements, you can now integrate Vault with popular helpdesk solutions like Service Now, JIRA, Zendesk, Zoho Desk, and Service Desk Plus OnDemand. This allows users to request access for critical passwords that have been enabled with access control simply by referencing a valid ticket from the helpdesk.

You can now organize your Vault backup in one place with Vault’s cloud backup integration. Vault allows you to securely send encrypted copies of your data to popular cloud storage services like Amazon S3, Box, Dropbox, Google Drive, and OneDrive and use them as a disaster recovery option. These features will help you:

1. Increase efficiency and reduce password access constraints

2. Manage crises better with proper audit trails

3. Organize your backup copies and stay emergency-ready

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